Way OT: iPhone Video Issue
In advance, please accept my apologies for inserting a way off-topic post. I'm sort of at my wits end and am hoping my brethren on this board might have an answer for me. Mod's please feel free to delete or move if I'm out of bounds.
I recently shot a 2.5 hour interview of my 84 year old father. I asked him a pre-prepared set of questions about his family, heritage, his two tours in Korea, and of course -- attending Michigan games back in the day. This was all done in a higher-resolution setting on my iPhone 6.
Long story short, I have three clips ranging from 35 to 55 minutes which for the life of me I cannot get off the phone onto my laptop for editing. I've tried everything I can think of including two different third party applications, but nothing will find them or successfully move them. I can watch the clips fine on my phone, though that obviously wasn't the intent,
Any help you might provide, my family and I would be hugely grateful, as he is not in the best of health and I don't want to put him through it again.
Thank you, and again apologies for the off-topic.
October 5th, 2016 at 1:05 PM ^
October 5th, 2016 at 1:08 PM ^
Those would be huge files to email. He could just attach as drafts without actually sending the emails.
How big are the files? Which apps have you tried? Dropbox? iCloud? Google Drive?
You've tried plugging into a laptop and trying to move via iTunes?
October 5th, 2016 at 1:13 PM ^
I've tried using: AnyTrans and WinX MediaTrans. Both can "see" the files (that's good!) but neither can move the files. One stalls, the other say the file is "busy."
October 5th, 2016 at 1:18 PM ^
Hold the home and sleep button until the phone restarts and you see the apple logo. Sometimes that can help with unresponsive apps.
October 5th, 2016 at 1:58 PM ^
I typed way too much in my comment but with that I'd guess:
A: Cable Sucks
B: Try without an app as I wrote up in my post
C: Make sure you unlocked your iphone screen and hit "Trust Computer"
For any apple issue. A reboot by holding down power and home until you see the logo is the first thing to try. Turning off an on normally is more of a standby vs reboot and is almost pointless.
October 5th, 2016 at 1:07 PM ^
Does the computer recognize the phone being connected? Whenever I upload photos from my iPhone, I just copy/paste them almost as if the iPhone were a thumb drive.
October 5th, 2016 at 1:09 PM ^
USB connecting the phone to my laptop, the laptop can't even see the files. But they're there!!
October 5th, 2016 at 1:38 PM ^
Make sure that you use the passcode to unlock the phone, then it should let you see the pictures/videos like a thumb drive
October 5th, 2016 at 1:34 PM ^
use the image capture application in the utilities folder. This will show you every video and photo on your Iphone and allow you to download them onto your computer.
October 5th, 2016 at 2:52 PM ^
October 5th, 2016 at 1:08 PM ^
Sent from MGoBlog HD for iPhone & iPad
October 5th, 2016 at 1:09 PM ^
Sent from MGoBlog HD for iPhone & iPad
October 5th, 2016 at 1:10 PM ^
October 5th, 2016 at 1:21 PM ^
I hate Apple for this purpose, in the past copying anything off was a cluster.
However now you should be able to access pictures and videos similar to android without having to fight iTunes to the death. Or at least to a stalemate.
Plus into your computer(Now here is the issue, some cables only work for charging not data, or are just utter garbage and will give you connection issues).
Once plugged in on your iphone it should ask you if you'll trust the computer. iTunes may try to take over and sync etc, it kept interfering so I had to unplug replug a bunch of times to get to the next step(or maybe just let iTunes fully scan my phone first)
Anywho you should be able to see your iphone under My Computer now, took me more of a hassle than it should be but hey the Apple way!
Click on Iphone-->Internal Storage-->DCIM-->Folder names may vary, mine was "100APPLE", in there is all your/my photo's and videos. You can just copy paste to your local computer, external HDD wherever you'd like to place.
Hope this helps.
FYI just ran through the entire thing on my work iphone 4 running most recent ios 9. ios 10 doesn't work with our MDM software yet.
source: Tech Nerd, answer these questions for a living.
PS: Uploading to any cloud drive such as the following should also suffice(make sure connected to fast reliable wifi first)
Google Drive(Use frequently myself)
OneDrive
Drop Box
Icloud(I'm not as familiar how to retrieve from icloud as I don't use it myself though)
October 5th, 2016 at 1:14 PM ^
https://itunes.apple.com/us/app/wetransfer/id765359021?mt=8
There is an app for iphone by the name of wetransfer. it allows you to send large files from your phone that are too big for email.
I have used it several times and it has worked well.
Best of luck.
October 5th, 2016 at 1:24 PM ^
To give a little diversity to this post: what do users out there think of Apple in general?
I bought my first Apple product (a macbook pro) about two years ago. I wanted to be in love with it, but honestly have found the hassles much larger than expected. My primary gripe is they have been jerking around the very software that I was most inclined to use (iphoto and imovie) and that has given me a negative impression. Flash and pdf compatibility issues seem to crop up more than expected also.
Can anyone else relate to this or should I just expect these kind of hiccups with modern computing?
October 5th, 2016 at 1:30 PM ^
I think apple products are generally well designed and aesthetically pleasing. However you pay a premium for that. I've always looked solely at specs/$.
Also I find the apple way is the only way. If your fine with mostly being told the software to use and how to use it then it's easy intuitive and all of their devices work well with each other.
I'm a cheap pc guy so it's never even been a thought for me. There are VM's etc and ways I could get the applications I need and use on a MAC but it'd be an exercise in massochism for me. I'll say software support and interoperability isn't the giant roadblock it used to be though.
October 5th, 2016 at 1:34 PM ^
except the Ipod. having all your music at your finger tips is great, everything else they have, not so much. I hate Itunes. I love my Samsung phone and tablet.
October 5th, 2016 at 1:35 PM ^
October 5th, 2016 at 1:42 PM ^
Apple computers are generally better, but they are not worth double the price (or more) of a good windows machine that you can catch on sale. The iPhone, on the other hand, is way, way better and I couldn't be happier with it.
October 5th, 2016 at 10:14 PM ^
Apple always tries to keep you in their "ecosystem". I hate it when iTunes or iMovie automatically pops up. It's as annoying as hell to have to take extra steps to truly access the content you created.
Sent from MGoBlog HD for iPhone & iPad
October 5th, 2016 at 1:30 PM ^
If none of the above solutions work you could aslo try uploading to Google Drive or Dropbox. Then download from there onto your computer
edit: looks like other people already mentioned this.
Also just as a test, can you try moving something from your computer to your phone, like a photo or song. To make sure if it's the video or your phone/laptop
October 5th, 2016 at 1:34 PM ^
Mac or PC? On either one, make sure you click the "Trust" button on your iPhone when you connect it to your computer.
If you are using a Mac, open Image Capture on your computer. It will show everything in your Camera Roll, including .mov files
October 5th, 2016 at 1:39 PM ^
October 5th, 2016 at 1:40 PM ^
October 5th, 2016 at 1:40 PM ^
https://www.macroplant.com/iexplorer/
This will allow you to use your PC through the USB connection to view and retreive files.
October 5th, 2016 at 1:41 PM ^
I was thinking Google Drive or maybe even PhotoBucket. Might not be the best options, but they should be able to accomplish what you want, then can delete your accounts.
October 5th, 2016 at 1:44 PM ^
Their Photo app automatically backs up everything I have and It works great. It may take a while, but I'd think if you let it run overnight you'd be all set to go in the morning.
October 5th, 2016 at 2:10 PM ^
What I've done in the past...
Create a backup file in itunes. Navigate to the folder where the backup is, there will be a lot of files with names that don't make sense, and they won't have file extensions that make sense. If you sort by size, the videos will be the largest files. Copy that file and save it with an extension of .mov. You should now have a copy of the video on your computer that hopefully you should be able to edit.
October 5th, 2016 at 2:42 PM ^
If you can use itunes, you should be able to sync all photos/videos taken off the phone onto the computer, assuming you used the native camera app.
Otherwise, uploading to dropbox/google drive is probably your best bet, and then downloading onto your computer
October 5th, 2016 at 2:47 PM ^
Amazon for about $45 for a 32GB drive. It is just a thumb drive optimized for the iPhone 6. After you save a copy of the videos to the drive, they are easy to transfer to any device with a USB 2.0 port.
October 5th, 2016 at 3:47 PM ^
Do you use the cloud? I have mine back up to the cloud and found I couldn't take off some stuff. It seems when you back up to the cloud you can watch it on the phone, but it isn't physically there. I was able to click the video and re add it to my phone and then put it on my PC.
October 5th, 2016 at 4:08 PM ^
October 5th, 2016 at 7:27 PM ^
Find a friend with an iphone. Turn on Airdrop (swipe up from the screen. You know, the menu you use to turn on the flash for a flashlight?). Click on the video and use the Rectangle with the Arrow button to Airdrop it to your friend. See if you friend can download it to iTunes. If he can, he'll probably need to dump it into dropbox for you to get a file that big. Just a thought.
October 5th, 2016 at 8:10 PM ^